We are accredited as warranty agents for Hisense, Carrier, Toshiba and Rinnai. Need to start an air conditioner manufacturer warranty call out? Simply complete the warranty call-out form.
The following items are NOT considered warranty (unless otherwise authorised by the manufacturer).
The call-out fee under any of these circumstances is chargeable to the consumer:
- Installation faults (including incorrect gas line to appliance, cross connection, incorrect or faulty power supply).
- Tempering Valve faults or adjustments.
- Incorrect zone/dip switch settings.
- Power point not working/not switched on.
- Explanation of appliance operating procedures (including features & benefits).
- General lack of user maintenance (e.g. blocked filters, etc).
- User error.
- Damage, problems or failure resulting from improper operation and/or inadequate maintenance. E.g.; dirty return air grille/filter on gas ducted heaters, soiled top/front filter in split systems.
- Acts of God; fire, wind, lightening, flood, storm, earthquake, vermin, insects, spiders or any other foreign objects or matter into the product such as dirt, debris, soot or moisture.
- Damage or failure caused by weather including, but not limited to; hail, salt or other corrosive substances.
For full Warranty Terms & Conditions visit your manufacturer’s Warranty guide:
Brands We Trust
Little things. Big things. Everything.
NO INTEREST EVER
Stay Cool, Pay with HUMM.
Why People Love Us
Asset Air Conditioning installed a split system into our home, during the summer months. We found them to be extremely fast, efficient and very professional in all aspects, from quoting to installation. They use quality products and we would definitely recommend them to others.
Adam & Monique Kirkby
I want to say a big thank you on behalf of OAA. They were early (called before to check it was okay), got in and did the job and were great at communicating all they have done. They are to come back another time to do some extras and will provide a quote for a “dead” system. Very happy!
We have been using Asset Air for a long period of time now. Over the last few months we have noticed an improvement to the service that Asset Air have provided. They have been helpful and prompt and we are happy with this level of service.
Andrea, Practice Manager
Just a quick email to congratulate you and your company on your efficient and friendly service not only to our company but to our owners and tenants. We have no hesitation in recommending your company to any prospective clients.
The two carrier series 50 split systems installed in our home at Taliban Street have operated without any problems from the date of installation. We would like to express our appreciation for your great service, and attention to detail, and will certainly recommend your services to friends and business associates who require an air conditioning solution.
David & Carol Parkinson
In our long association with Asset Aircon, we have enjoyed first class service in all areas, critical to our business. Punctuality, professionalism and competitive pricing. The culture of the Asset Aircon team parallels our own and for that reason we find their ethic and approach to business, extremely refreshing. I would highly recommend their services to any business seeking those qualities of professionalism and personal ability, in a supplier relationship.
David M Beard, Managing Director
It is with great pleasure that I highly recommend the team at Asset Aircon. The Cardiac Centre have been using Asset Aircon for a number of years now. Repairs, maintenance and emergency breakdowns have always been conducted in the most professional and accurate manner. Peter and his team are always ready to provide helpful and sound advice and we have found them to be reliable and trustworthy. They consistently go above and beyond what is required of them and the office staff are a real pleasure to deal with.
Elaine Vermeulen, Practice Manager
Over many years of operation of building magnificent Gold Coast Unique Homes,we always use Carrier Air Conditioning systems. We find their company to be of highest quality and their service and maintenance is of an exceptionally high standard. I recommend them highly!
The expectations of my client’s and myself are high. Asset Air Conditioning delivers systems that work, economically, in our harsh summer and are functionally easy to use. They are our preferred supplier for ten years.
Just want to thank you and Peter for your prompt attention in giving us a quote (1 day), we decided to go with your company because nothing was a trouble for yourself and Peter in organising this for us.
The Daikin was installed on Tuesday 2.3.21 and the team of men you sent here (Arno, Ryan, Rowan and Emazi) were great, nothing was a trouble to them and they worked so hard up in the roof where it must of been 40 degrees. We would have no hesitation in recommending your Company to anyone wishing to install an Air Conditioner. I give Asset a rating of 6 star out of 5.