Asset Aircon – Return Policy
Effective Date: 28 November 2025
At Asset Aircon, we are committed to providing high-quality air-conditioning units, professional installation, and reliable customer support. To ensure full transparency for all customers and compliance with Google Merchant Center guidelines, please review our Return Policy below.
❌ No Returns Accepted
Asset Aircon does not accept returns for any products once purchased. All sales are final and non-returnable.
We do not accept returns for the following reasons (including but not limited to):
- Change of mind
- Wrong model purchased
- Incorrect size or capacity selection
- Preference-related concerns
- Installed or uninstalled units
Please ensure all details are correct before completing your purchase.
🛠️ Warranty & After-Sales Support
Although we do not offer returns, all products sold by Asset Aircon include:
- Manufacturer Warranty (defects covered according to manufacturer terms)
- Service Warranty (if included in your package)
Warranty services may cover repair or replacement of defective parts based on the manufacturer’s assessment. All warranty claims must follow the manufacturer’s guidelines.
Important: Warranty does not serve as a return or refund replacement.
📌 Before You Purchase
To help customers make informed decisions, we encourage you to:
- Confirm the correct cooling capacity for your space
- Review all product specifications carefully
- Ask our team for assistance if you’re unsure
- Request a site inspection (if applicable)
Our staff is available to help ensure you choose the correct unit for your needs.
📞 Customer Support
If you have any concerns, warranty inquiries, or need technical assistance, please contact us:
Asset Aircon – Customer Support
📞 +61 7 5596 1033
📧 [email protected]
🌐 assetaircon.com.au
Our team will assist you with proper warranty and service procedures.
